JRJ Manufacturing, LLC has adopted a simple and unique approach to the way it conducts itself in the marketplace. This approach is integral to the company culture, operating philosophy, as well as, supported and continually reinforced by senior management.
The business philosophy is distinct in that the company is committed to working with clients to achieve the best business solutions for the benefit of both parties. The company will commit itself to developing long-term, trusting relationships earned by actual performance.
If this approach sounds different from the normal, it is because we are different; it is this commitment that makes us the best in our industry.
We make and honor the following statement to our customers:
· We will be open and honest in our dealings with you, we will not exaggerate the nature or extent of problems found to exist, nor invent problems that do not exist.
· We will tell you if we cannot respond within the time frame requested and give the reason why.
· We will ensure that all the personnel that you deal with have the appropriate level of training and skill to be able to respond to your needs.
· We will aim to provide a competitive, value added, and quality service. However, if you are disappointed in any aspect, we will take action to deal with the cause of your dissatisfaction and work with you to ensure there is no recurrence.
· Above all, we value you as our customer and look forward to establishing and maintaining a long-term relationship with you.
We are committed to the achievement of the above each time, every time, and will ensure appropriate levels of training, recognition, and reward to attract, motivate, and retain the caliber of personnel required to achieve this goal.